WhatsApp and telephony CRM integrations

What this page covers
This section covers CRM integrations that bring WhatsApp, telephony, and everyday client communication into one working environment.
It focuses on practical setups that help teams keep enquiries, calls, messages, and follow-up activity connected inside a single CRM.
Below, you can choose a more specific path, including real estate CRM software and logging WhatsApp, calls, and messages in one CRM.
What to choose
- Choose this topic if you want a CRM setup that keeps enquiries, sales activity, and communication channels connected in one place.
- Go deeper into real estate CRM software if you need a broader view of leads, properties, deals, and day-to-day team workflows.
- Open the WhatsApp, calls, and messages page if your main priority is linking conversations and phone activity to CRM records.
Where to go next
The pages below narrow this topic into more specific use cases, so you can focus on the workflow that matters most to your team.
Eccentrio works with integrated real estate workflows built on Bitrix24, and each page is designed to help you evaluate the right setup more clearly.
Pages in this section
What matters
- This category reflects common CRM priorities such as shared lead inboxes, connected communication tools, and clearer follow-up workflows.
- Bitrix24 is used as an all-in-one workspace with CRM areas for leads, deals, activities, and contact center communication.
- This section also connects to practical day-to-day needs, including keeping WhatsApp messages and phone calls linked to the right CRM records.